New: Agent Assist is here! Live help on every call

Book a demo

See EmberQA on calls like yours.

A 30-minute walkthrough of how EmberQA trains agents, guides them live, and scores every call, built around your scorecard.

30 minutes with our team

Tell us about your team

We'll follow up to schedule a walkthrough tailored to your calls and scorecards.

In the walkthrough, you'll see

  • Your scorecard in EmberQA

    Bring your QA form, and we'll talk through how it maps to a rubric.

  • A scored call, with the evidence

    See the miss, the moment in the transcript, and the coaching that follows.

  • Live help on the call

    See how reminders, suggested replies, and call notes work with your phone system.

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Customer story

“EmberQA changed how we approach call quality. Instead of reviewing less than 1% of calls manually, we can now evaluate every call, score agents more objectively, and give each person more targeted feedback.”
Danielle TantonDanielle TantonExecutive Director at ECARead ECA’s story
100%
Calls reviewed
60 → 4 hrs
Weekly QA review time
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“Before EmberQA, reviewing calls across multiple dental offices with different QA requirements was a time-consuming operation. Now we can automatically evaluate 100% of calls, account for each office's unique process, and verify CRM data alongside the call itself.”
Mukul Aggarwal, CEO / Founder
Read the story